Legal
Terms of Service
Last updated: Sep 2026
These Terms govern your use of licensenexa.com and anything you buy from us. “We”, “our” and “us” mean LicenseNexa,
By using the site or placing an order you agree to these Terms and to our other policies. If you do not agree, please stop using the site.
01Who can order
- You must be at least the age of majority where you live, or have permission from a parent or guardian.
- You must not use our products for any unlawful purpose.
- Breaking these Terms may result in your access being suspended or ended.
02What we sell, and what we are not
We are an independent retailer of software licences. We are not affiliated with, endorsed by, or sponsored by Intuit, Corel, Image-Line, CADlink, Embrilliance, or any other software publisher. All product names, logos and trademarks belong to their respective owners and are used only to describe the products we sell.
The software itself is made by the publisher, not by us. Your use of it is governed by the publisher's own licence agreement, which you accept when you install and activate the software.
03Licence terms and version status
Licence terms differ from product to product — the number of devices, whether a licence is perpetual or time-limited, which edition covers which hardware, and what the publisher still supports. These details are set out on each product page, and they form part of your agreement with us.
Some products we sell are earlier versions that the publisher has discontinued. Where that is the case, the product page says so and explains what the publisher no longer provides. Please read that notice before ordering.
Ask before you buy
If you are unsure which version, edition or configuration you need, contact us before ordering. We answer within 1 business day and would rather help you choose than deal with a cancellation afterwards.
04Orders and delivery
- Products are delivered digitally to the email address you give at checkout. Nothing ships physically.
- You are responsible for giving us an accurate email address and accurate billing details.
- We may refuse or cancel any order, including where we suspect fraud or an error in pricing.
- An order is accepted when we send your licence key or activation details, not when payment is taken.
Delivery timings are set out in our Delivery Policy.
05Prices and payment
- Prices may change at any time without notice, but the price you see at checkout is the price you pay for that order.
- Payment is taken in full at checkout, through our payment processors.
- We do not receive or store your full payment card details.
- Taxes and duties may apply depending on where you are.
06Cancellations and refunds
Cancellation before delivery is covered by our Order Cancellation Policy, and refunds after delivery by our Refund Policy. Both form part of these Terms.
Nothing in these Terms limits rights you have under the consumer law that applies where you live.
07Support
We provide installation and activation support for the products we sell, by email and, on some products, by remote assistance. We do not provide training in how to use the software, and we cannot provide the publisher's own technical support for discontinued versions.
08Accuracy of information
We work to keep product descriptions, system requirements and version information accurate, and we correct errors when we find them. Publishers change their products, requirements and support dates without notifying us. We do not guarantee that everything on this site is complete or current, and we may correct errors, inaccuracies or omissions at any time, including after an order has been placed.
09Acceptable use
You may not use this site to:
- Break any law or regulation
- Transmit malware or harmful code
- Engage in fraudulent, abusive or deceptive activity
- Interfere with the operation or security of the site
- Scrape or copy site content for a competing service
10Your submissions
If you send us reviews, feedback or suggestions, you agree we may use them without obligation to you. You agree not to submit content that is unlawful, abusive or infringes someone else's rights.
11Third-party tools and links
Our site and emails link to publisher download pages and other third-party sites, and we may offer access to third-party tools “as is”. We are not responsible for their content, availability or practices, and using them is at your own risk.
12Your personal information
We handle personal information as described in our Privacy Policy.
13Disclaimer and limitation of liability
The site and our services are provided “as is” and “as available”. We do not guarantee uninterrupted or error-free operation.
To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, including lost profits, lost data or business interruption. Where liability cannot be excluded, our total liability for any claim is limited to the amount you paid for the order that gave rise to it.
Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you.
14Indemnity
You agree to indemnify and hold harmless LicenseNexa and its officers and employees from claims, damages and reasonable expenses arising from your use of the site or your breach of these Terms.
15Termination and severability
We may suspend or end your access to the site if you breach these Terms. If any provision is found unenforceable, the rest remains in effect.
16Entire agreement
These Terms, together with the policies linked from them, are the entire agreement between you and us regarding your use of the site and your purchases.
17Governing law
These Terms are governed by the laws of the State of California and the United States, without regard to conflict of law rules. Any dispute will be subject to the exclusive jurisdiction of the state and federal courts located in California, except where the consumer law that applies where you live gives you the right to bring proceedings elsewhere.
18Changes to these Terms
We may update these Terms at any time. Changes take effect when posted on this page with a new “Last updated” date. Your continued use of the site after that means you accept them.
Contact us
Business name
LicenseNexa
Phone
+1 (812) 757-2795
Address
Frankenallee 77
Frankfurt am Main Frankfurt am Main 60327
Germany
Hours
Monday to Friday: 09:00 – 18:00 Pacific Time (PT)
Saturday and Sunday: closed
Response time: within 1 business day